Enterprise business

Commercial real estate

Streamline waste operations, elevate sustainability and enhance tenant satisfaction across your portfolio with our fully managed, nationwide recycling and waste solutions.

Achieve sustainability excellence at your sites

Count on high end service levels that ensures every collection runs smoothly
Deliver operational excellence with optimisations that drive efficiencies & recycling rates
Unlock tenant level charges & waste insights with the industry leading waste tracking solution
Stay ahead of the curve on legislation and comply with accreditations like smarter buildings
Empower property and cleaning teams with intuitive self-serve tools, carbon reporting & more
Rely on a dedicated account manager committed to delivering excellence & your success

What makes First Mile different?

We understand the unique challenges of managing waste and recycling across diverse commercial real estate environments — from multi-tenanted office buildings and mixed-use developments to retail centres, transport hubs and large property-management portfolios. 

Our goal is to give you complete clarity and control. We combine flexible, reliable waste and recycling services with smart, tailor-fit technology that transforms waste insights and empowers you to improve performance building by building.

Commercial real estate client of First Mile, St Pancras Railway Station

What we do for commercial real estate

Flexible, reliable commercial waste & recycling collections

Focus on managing your buildings while we handle your waste and recycling. Our high-end, reliable service takes the hassle out of waste management across multiple commercial real estate environments:

  • Multiple collections per day at times that best suit your offices, retail sites or transport hubs, including overnight
  • Zero-to-landfill guarantee and high recycling rates with as much waste as possible recovered for recycling at our materials sorting facility before being sent on to trusted waste partners for processing
  • Easily recycle materials produced at your sites including confidential waste, WEEE or packaging alongside core commercial waste services
  • Book ad hoc services at the click of the button and get same day clearances with our same zero-to-landfill promise and high recycling rates

 




Efficiency projects that deliver lasting results

We take a data-driven approach to understanding your needs to deliver on strategic initiatives that focus on reducing complexity, controlling spend and increasing recycling rates. Example projects include:

  • Identifying opportunities for driving recycling rates e.g implementing additional streams such as cardboard recycling. Higher recycling rates can have significant cost reductions as recycling services are more cost effective
  • Auditing your waste output to identify areas of suboptimal waste management and look for opportunities to save money through streamlined services and optimised schedules
  • Engagement programmes that empower your property teams and tenants to recycle. We provide on-site or multi-media training programmes that deliver higher engagement and understanding, leading to better recycling rates and reduced contamination.




Tenant level waste tracking and cost controls

RecycleID™ is First Mile’s unique waste-tracking solution designed for commercial real estate. 

Use the RecycleID™ app, weighing platform, and QR-coded sacks to track every kilogram of waste by tenant or area. All data is pulled into our reporting suite in real time, where you can see statistics by tenant and across your building.

Transform your waste insights, enable pay-as-you-throw tenant charging, prevent contamination and boost recycling rates.

Industry-leading carbon data tools

First Mile's Recycling data studio is a world-leading tool for businesses to manage their waste data and get access to cutting-edge carbon insights.

Our advanced recycling studio comes with a range of features, including:

  • Accurate weights from bin weighing, RecycleID™ weighing, or audited bag collections
  • Sophisticated environmental conversions including Carbon WARM (Defra), and Scope 3 Emissions (UK Gov), as well as own commissioned conversions on Carbon and Biodiversity impact of waste
  • Upload third-party waste data for a complete view of your waste outputs
  • Upload data from other countries or locations for a single global view of waste
  • Track End destinations in detail, and see monthly updates on where your waste is sent

Find out more

Compliance and accreditation guidance

Stay ahead of evolving environmental legislation with expert guidance you can rely on. First Mile helps commercial real estate owners and managers navigate complex regulatory requirements, streamline reporting, and implement best-practice waste and recycling strategies across every building in your portfolio.

From emerging waste regulations to sustainability standards and accreditations such as Smarter Buildings, we provide the insight, data and hands-on support you need to remain compliant, demonstrate leadership and future-proof your assets.

Dedicated account management

Our dedicated account managers will provide regular updates and insights, and work with you from day one to deliver on strategic initiatives that will provide the results you're looking for. 

From a hands-on mobilisation plan to optimised schedules that reduce costs, or a tailored engagement programme to train and empower your staff - our people will be the driving force behind it all.

Talk to us today

Our Impact

-45%
Lower carbon impact than the industry average
30,000
Happy customers with 200 joining every week
30,000
97,000
Tonnes of CO2e avoided in 2025 (so far!)
99.96%
Collection success rate
99.96%
50+
Waste and recycling streams
20,000
Collections on zero-emission electric cargo bike
20,000
Commercial real estate FAQs
What is commercial real estate waste management?

It’s how landlords, property managers and investors handle and recycle waste across managed buildings or portfolios. The goal is to simplify operations, improve recycling and meet ESG commitments.

Can First Mile manage waste across multiple sites?

Yes. We offer one contract for all your buildings, with consistent service and centralised reporting.

Do you provide ESG data and reporting?

Absolutely. You’ll get access to a live dashboard with recycling rates, carbon savings and compliance data.

Can different tenants have their own waste services?

Yes. Each tenant can have a tailored recycling setup under your master agreement, giving flexibility without added admin.

Is your service really zero to landfill?

Yes. Any waste that can’t be recycled is sent for energy recovery — never to landfill.

You may be interested in...
May 01, 2024
Partnership with Here East
We’re excited, thrilled AND over the moon with our latest news. First Mile is partnering with Here East, a vibrant mix of organisations based in Queen Elizabeth Olympic Park.
Learn More
First Mile workers sorting through digital waste
Jul 01, 2025
Digital Waste Tracking: The Five Ws
Ever wondered where your waste goes after it gets picked up? Well, from next year onwards, you’ll be able to find out far more about its journey thanks to mandatory waste tracking being applied across the United Kingdom.
Learn More
May 16, 2014
3 Easy Ways to Improve Recycling in Your Office Today
Staff will make a quick decision on which bin to use based on the information they can see. Clear labelling and instruction are essential to help staff recycle more efficiently.
Learn More