Enterprise business

Hospitality and F&B groups

Cut waste, reduce complexity and improve sustainability performance across your kitchens, bars and hotels with our nationwide recycling and waste solutions.

Transform waste & recycling at your venues

Count on high end service that keeps your venues running smoothly
Drive operational efficiencies with optimised schedules & cost reductions
Enable guests & staff to recycle front of house waste and enhance your sustainability
Stay ahead of the curve on compliance and get support with changing legislation
Empower venue teams with intuitive self-serve tools whilst maintaining central controls
Rely on a dedicated account manager committed to ensuring stakeholder satisfaction & your success

 

What makes First Mile different?

We make it simple to run seamless recycling and waste services across busy kitchens, bars and venues — no matter the operating hours, local regulations or on-site constraints.

Our goal is to deliver flexible and reliable waste collections, while introducing innovations that cut costs, boost recycling and keep you ahead of compliance requirements like the upcoming deposit return scheme.

Discover how we can support your hospitality business with tailored recycling solutions that reduce waste at the source, protect margins and engage your teams.



What we do for hospitality groups

Flexible, reliable commercial waste & recycling collections

Focus on running your business while we handle your waste and recycling. Our high-end, reliable service takes the hassle out of waste management across multiple restaurants, hotels or other venues and geographies:

  • Multiple collections per day at times that best suit your kitchens, bar or theatres, including overnight
  • Zero-to-landfill guarantee and high recycling rates with as much waste as possible recovered for recycling at our materials sorting facility before being sent on to trusted waste partners for processing
  • Easily recycle the materials commonly disposed of in your sector such as coffee cups, food packaging or pallets alongside core commercial waste services like general waste, mixed recycling and food waste
  • Book ad hoc services at the click of the button and get same day clearances with our same zero-to-landfill promise and high recycling rates




Efficiency projects that deliver lasting results

We take a data-driven approach to understanding your needs to deliver on strategic initiatives that focus on reducing complexity, controlling spend and increasing recycling rates. Example projects include:

  • Identifying opportunities for driving recycling rates e.g implementing additional streams such as flexible plastics. Higher recycling rates can have significant cost reductions as recycling services are more cost effective
  • Auditing your waste output to identify areas of suboptimal waste management and look for opportunities to save money through streamlined services and optimised schedules
  • Engagement programmes that empower your teams to recycle. We provide on-site or multi-media training programmes that deliver higher engagement and understanding, leading to better recycling rates and reduced contamination.

 

Venue-level control, simplified

Empower each location with access to a portal locked to their specific site. Venues can easily manage services, order collections, and get support - all from one central system. Maintain full control over settings such as permissions and order limits.

Compliance and accreditation guidance

Stay ahead of evolving environmental legislation with expert guidance you can rely on. First Mile helps hospitality owners and managers navigate complex regulatory requirements, streamline reporting, and implement best-practice waste and recycling strategies across every vennue in your portfolio.

From emerging waste regulations such as the deposit returns scheme to sustainability standards and accreditations  we provide the insight, data and hands-on support you need to remain compliant, demonstrate leadership and future-proof your organisation.

Industry-leading carbon data tools

First Mile's Recycling data studio is a world-leading tool for businesses to manage their waste data and get access to cutting-edge carbon insights.

Our advanced recycling studio comes with a range of features, including:

  • League table of recycling performance by venue or geography
  • Sophisticated environmental conversions including Carbon WARM (Defra), and Scope 3 Emissions (UK Gov), as well as own commissioned conversions on Carbon and Biodiversity impact of waste
  • Upload third-party waste data for a complete view of your waste outputs
  • Upload data from other countries or locations for a single global view of waste
  • Track End destinations in detail, and see monthly updates on where your waste is sent

Find out more

Dedicated account management

Our dedicated account managers will provide regular updates and insights, and work with you from day one to deliver on strategic initiatives that will provide the results you're looking for. 

From a hands-on mobilisation plan to optimised schedules that reduce costs, or a tailored engagement programme to train and empower your staff - our people will be the driving force behind it all.

Talk to us today

Our Impact

-45%
Lower carbon impact than the industry average
30,000
Happy customers with 200 joining every week
30,000
97,000
Tonnes of CO2e avoided in 2025 (so far!)
99.96%
Collection success rate
99.96%
50+
Waste and recycling streams
20,000
Collections on zero-emission electric cargo bike
20,000
Hospitality waste management FAQs
What is hospitality waste management?

Hospitality waste management covers how restaurants, hotels, bars and venues handle, collect and recycle their waste. It focuses on staying compliant with UK food-waste laws, maintaining hygiene standards and improving recycling rates — all while keeping operations smooth.

How does First Mile support food waste compliance?

We offer dedicated food waste collection services that make separating food waste simple. Everything is processed for energy recovery, ensuring full compliance with UK regulations and helping you avoid fines or contamination issues.

Can you handle multi-venue or group contracts?

We work with independent venues, regional groups and national brands. Our enterprise waste solutions provide consistent collections, clear reporting and a single point of contact across all your sites.

Do you offer zero-to-landfill services?

Absolutely. Any waste that can’t be recycled is converted into energy, ensuring 100% of your waste avoids landfill. You’ll also receive detailed recycling reports to show your sustainability progress.

Can you help train our team?

We make recycling easy for everyone on site. We provide signage, bin guides and quick training so your team knows exactly what goes where.

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