How to log in for the first time

Follow the steps below to login to the customer portal for the first time. 

Step 1


On the login page click the link "Forgot Password"

Step 2 


Enter the email address registered to your First Mile account and click "Reset password"

Reset password page
Step 3 verify email

Step 3 


You will receive an email to verify your account (check your junk if you can't spot it!)

Step 4


Click the link in the email to set a new password and log in to the customer portal



Step 4 new password