Royal Opera House
Royal Opera House's Challenge
Established in 1908, the Royal Opera House is a well-loved cultural institution, who's captivating performances and productions attract over a million people every year.
Royal Opera House's environmental policy states their commitment to zero-to-landfill so they needed a waste provider who could deliver this on their behalf.
The theatre was also keen to monitor and increase sustainability through recycling but required a strategic partner to help put this into action.
First Mile's Solution
First Mile first completed two waste audits to identify the primary waste types produced at the theatre by visitors and back-of-house staff.
Once we gained a better understanding of their waste, First Mile introduced 10 new waste streams to suit their needs. This included compostable packaging recycling to reduce contamination of mixed recycling and improve recycling rates.
To ensure efficient waste management, we created tailor-fit, flexible schedules for timely collections post-matinee and evening performances. ROH's dedicated account manager also works closely with staff to provide in-person training on proper waste management, and provided signage and bin stations to help set the theatre up for success.
Results in the past 12 months
10+ First Mile streams
Waste audits conducted to gain a better understand their needs. Multiple recycling streams were then set up including food, coffee grounds and flexible plastics.
-30% General Waste
As a result of setting up more streams for hard-to-recycle items, Royal Opera House's tonnage of General Waste reduced by 30%.
176t CO2 avoided
Implementing their new waste management system resulted in an increased recycling rate of 78%, preventing the emission of 176 tonnes of carbon.