Customer Portal Guide
Read our guide to discover how to use our customer portal and how you can manage your waste, all in one place.
Your customer portal makes managing your waste services easy. You can access it 24/7 to check collection schedules, order more bags, contact our customer service team, view your carbon data and more.
Have an issue? Get in touch with our team on 0333 300 3448 or raise a case online.
Latest from the blog
Dec 06, 2024
‘Simpler Recycling’ Reforms: What do the new recycling rules mean
The Department for Environment, Food & Rural Affairs (DEFRA) has recently unveiled a groundbreaking set of reforms aimed at transforming the waste management landscape in England.
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Dec 04, 2024
First Mile WIN Independent Operator of the Year 2024 at the MRW Recycling Awards
We are absolutely delighted to share that First Mile has been recognised as the Independent Operator of the Year at the MRW Recycling Awards 2024.
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Feb 18, 2025
How to go for Gold - What can we learn from our top recyclers?
(Drum roll) The results for the First Mile Recycling Standards 2024 are in and we’re celebrating the recycling success of our customers.
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