Enterprise business

Facilities Management Waste and Recycling Services

One reliable waste and recycling partner across every site you manage, with the reporting and account support your team needs to deliver for your clients.

Achieve sustainability excellence at your sites

Count on reliable collections across every site in your portfolio
Maximise value with efficiencies that cut costs and boost recycling rates
Report on performance by site, client or building with clear data
Unlock full waste tracking to prove performance to the clients you manage
Empower your teams and building occupiers with self-serve tools
Rely on a dedicated account manager committed to delivering excellence & your success

What makes First Mile different?

Managing waste across a portfolio of sites for different clients brings its own challenges: every building has different needs, different occupiers and different reporting requirements, but you need one consistent service to deliver against them all.

We work with facilities management teams to provide a single point of contact, one contract and centralised reporting across every site, while still giving you the flexibility to tailor services building by building.

Find out how we can help you deliver a reliable, compliant and cost-effective waste service across your whole portfolio.

First Mile bin outside workplace

What we do for facilities management

Flexible, reliable waste and recycling collections

We take the hassle out of managing waste across a varied portfolio:

  • Multiple collections per day at times that suit each site, including overnight 
  • Zero-to-landfill guarantee and high recycling rates, with waste recovered at our own sorting facility 
  • Consistent service standards across every building, whatever the site type
  • Order one-off collections online whenever you need them, including same-day clearances
Efficiency projects that deliver lasting results

We take a data-driven approach to reducing complexity and controlling spend across your portfolio. This includes:

  • Identifying opportunities to boost recycling rates site by site, which also reduces cost 
  • Auditing waste output across your portfolio to find savings through streamlined services
  • Engagement programmes for building occupiers and site teams, delivered on-site or through multi-media training
Portfolio-wide waste tracking

RecycleID, our waste tracking solution, gives you visibility across every site you manage, allowing you to track waste by site, building or occupier.

  • Report on recycling and contamination levels to the clients you manage on their behalf
  • Access one online reporting suite across your whole portfolio
Industry-leading carbon data tools

Our Recycling Data Studio and RecycleID give your team the insights to manage waste data and report on performance across every site.

  • Accurate weights from bin weighing, RecycleID weighing or audited bag collections
  • Environmental conversions including Carbon WARM and Scope 3 Emissions reporting
  • Upload third-party waste data for a complete portfolio-wide view 
  • Track end destinations and get monthly updates on where waste is sent
Dedicated account management

Our dedicated account managers work with your team from day one, providing regular updates and support to help you deliver consistently across every site.

Talk to an expert

Our Impact

-45%
Lower carbon impact than the industry average
30,000
Happy customers with 200 joining every week
30,000
97,000
Tonnes of CO2e avoided in 2025 (so far!)
99.96%
Collection success rate
99.96%
50+
Waste and recycling streams
20,000
Collections on zero-emission electric cargo bike
20,000
Facilities management waste & recycling FAQs
Can First Mile manage waste across a portfolio with multiple clients?

We work with facilities management teams to provide one contract and consistent service across every site, with reporting broken down however you need it; by site, building or client.

How do you support reporting to the clients we manage?

Our Recycling Data Studio gives you real-time recycling rates, contamination data and carbon reporting for every site, so you can report clearly to the clients you manage on their behalf.

Can service levels vary by building?

While you get one consistent contract and point of contact, we can tailor collection schedules and services to each building’s specific needs.

Is the service zero to landfill across every site?

Yes. Any waste that can’t be recycled is processed for energy recovery, across every site in your portfolio.

Do you offer a dedicated account manager for FM teams?

You’ll have a dedicated account manager who understands multi-site FM delivery and works with you to keep every site running smoothly.

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