Kingston First

Business Improvement District

Their Challenge

Kingston First's mission is to ensure the area of Kingston is a thriving and attractive environment to do business in, as well as a vibrant destination for people to visit shop, learn, live and work.

As a Business Improvement District, Kingston First represents over 500 businesses in the area and is responsible for maintaining the cleanliness and maintenance of public spaces. This includes regular waste collection and street cleaning services.

The Business Improvement District (BID) area includes a variety of business types, such as offices, retailers and the Kingston Ancient Market Place - all in need of reliable and cost-effective waste and recycling services.


First Mile's Solution

We delivered savings for BID members on all waste and recycling services, helping them save over 244k in the last 12 months (an average of 1.2k per business).

We did this by setting up an extensive range of core and specialist recycling services to suit a wide variety of town centre businesses.



"We've been using First Mile for many years. It's a key component of our service to help our members to be more environmentally friendly. It's highly valued with an average satisfaction score amongst our members of 8.5/10".


Emma Norton

Insights and Engagement Officer

Results in the past 12 months

Active your sustainability strategy with First Mile

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