General Waste Collection

Zero-to-landfill general waste sack or wheelie bin collections, available 7 days a week

How do General Waste collections work?

Sack Collections

No contract. Simply order sacks online. We'll deliver, then collect your sacks once full - simply book a collection via your online account

Wheelie Bin Collections

Choose the size of bin and your preferred collection days & time. We'll deliver bins on requested start date, then collect according to your schedule.
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*Price shown for sack service is per sack. Sacks sold in quantities of 50. Price shown for wheelie bin service is per bin + the first week of collections. 

What can go in General Waste disposal?

Any contaminated packaging or waste 
Tissues, napkins, blue roll etc.
Non-recyclable materials
Any non-hazardous waste

Please keep out of General Waste collections

WEEE (electronics)
Clinical waste
Need to display instructions?
Download poster

General Waste Collections FAQs

How do I set up General Waste collections?

You can set up General Waste collections in minutes online.

Simply enter your postcode above to see services and prices. Select from sack or bin collections, choose your preferred days for collection, and the date when you'd like your collections to begin.

If you aren't sure what services you need or have more than one location, contact our friendly team who can provide a tailor-fit quote.

Existing customers will need to place orders through their online customer account, or contact customer services who will be happy to help!

How do sack collections work?

Our pay as you go sack service offers businesses flexibility and reliability, with zero-to-landfill and zero-commitment.

Sacks come in quantities of 50, order online and select your preferred days and times for collection. Sacks will be delivered within 1-3 days of you placing an order. Then your General waste collections will begin on the days and times you have selected.

The price you see for sacks includes the cost of delivery and ongoing collections of your waste - there are no hidden fees. 

Leave full bags outside your premises at the scheduled times. To avoid fines and missed collections, please only leave sacks outside at the scheduled times. 

When you need more sacks simply log in to your online customer account to order more. You will receive a link to your customer account once you have signed up with First Mile.

How do bin collections work?

Our wheelie bin collections are perfect for businesses with a larger amount of waste to be collected or who cannot leave sacks outside their premises. 

Order 1100L or 660L wheelie bins and we'll deliver them on the first day selected for collections. General waste collections will then take place on your chosen days and times thereafter each week. 

The price you see online is per bin and for the first week of scheduled General waste collections. We will then invoice monthly for the number of collections you have had in the month. The cost includes the price of delivery, the bins and collections - there are no hidden fees. 

To avoid fines and missed General waste collections, you'll need to have a safe and accessible place to keep your bins that our drivers can easily get to. 

How do I get a Waste Transfer Note?

A Waste Transfer Note is a legally required document for businesses in the UK to prove that your waste is being dealt with responsibly and legally. 

We issue free Waste Transfer Notes once you become a customer with us. Once you have signed your document it is valid for 12 months from your last order. 

Once your sacks or bins have been delivered you will receive a link via email to access your Waste Transfer Note from your online customer account. 

Please ensure you read and sign your Waste Transfer Note and keep it to hand, as you may occasionally be asked to show it as legal proof to the local council. 

Are you council time-band compliant?

Yes, we are 100% compliant with all local council time-bands and restrictions. 

Order online and you can select the days and times that suit your business best. We will endeavour to collect at these times, but we will also take into account any time-band restrictions.

Should there be any conflicts, a member of the First Mile team will contact you to find an alternative time that works. 

To avoid any missed General waste collections or fines, please ensure that you only leave sacks outside your premises at the days and times confirmed. 

Shouldn't I be recycling instead?

We work to encourage businesses to recycle as much as possible - that's why we offer over 25 options of recycling services. 

However, not everything can go into recycling streams, particularly if it is contaminated. For this, our general waste disposal service is for anything leftover that can't be recycled.

First Mile have a zero-to-landfill policy and try to ensure as much as possible is sorted and sent to recycling at our award-winning facility. Anything left over is sent to generate green energy rather than going to landfill. 

What happens to General Waste after you've collected it?

Once General Waste collections have taken place, it is taken back to our sorting facilities. Here we sort through all waste to ensure as much as possible is sent on to be recycled if it can be recovered.

General waste disposal material that cannot be recycled is transported to our Energy from Waste facility partner, where it's safely incinerated. 

The process generates electricity and heat that power homes in the UK and by-products residues are used in the construction industry.

Do you offer General Waste collections in my area?

Yes. First Mile is a fully licensed General Waste disposal company operating our full waste collection services in every postcode across London and the UK.

We offer General Waste Collections using our ultra-low emission vehicles, from over 30,000 businesses throughout the UK.

Simply enter your postcode to get started and we'll show you all of the available services in your area.

Why arrange a General Waste collections with First Mile?

Flexible business waste and recycling collections up to 3 times a day, 7 days a week

Amazing support available 24/7/365 from our specialist commercial waste collection team

Service Extras, like compliance certificates, weighing and data, and posters.

Easy switch from your current business waste provider

Not sure what you need?

Contact us to assess your needs and get a free quote.
Get a quote